Frequently Asked Questions for Providers

The Neubie device is sold as part of a package that includes virtual training and certification for you and your colleagues (the Level 1 Certification Course is approved for 25 CEU’s!), plus access to NeuFit marketing materials, a listing on our website directory, a thorough warranty, and access to ongoing support and mastermind calls and a private practitioner-only forum. Where other devices marketed for similar applications are often $30,000 to $100,000) the whole Neubie package is typically between $15,000-$20,000, depending on the size of your clinical staff and your training needs. Our team is standing by to speak with you, learn more about your needs, and help create a package that fits your situation.

Every NEUBIE comes with a supply of electrodes, several neoprene wraps, all the lead wires and power cables you’ll need, and it all fits nicely in a branded rolling suitcase. For our professional users, the virtual level 1 certification and 2 years of our top level warranty and support is included:

  • Device Support; 
  • Continuing Education Opportunities;
  • Listing on Website; 
  • Extended Warranty to replace and repair your Neubie quickly;
  • License to use NeuFit System; Marks, and other I.P.; 
  • Access to Regularly-Updated Marketing Materials

You’ll also gain access to the NeuFit Practitioners Facebook Group where you’ll be able to exchange tips and tricks with other certified professionals. Plus you’ll be invited to a live Monthly Mastermind call to hear the latest news, best practices, advanced techniques, and business advice. This call is also recorded to be able to listen in when you can. 

Yes, we have financing options available. Depending on the terms selected, some clinicians purchasing the Neubie have had payments as low as $400 per month. And virtually all of them report that the Neubie has been profitable from the first month. Please contact us to learn more about financing options.

Yes, the Neubie is FDA-cleared as a Class-2 medical device. Because it can go up to the maximum power allowed by law, it also requires a prescription or the supervision of a licensed practitioner. 

The Neubie is indicated for:

  • Maintaining or increasing range of motion
  • Increasing local blood circulation
  • Neuromuscular Re-education
  • Preventing atrophy
  • Reducing spasms
  • Preventing venous thrombosis after surgery
  • Management or relief of chronic pain
  • Management of post-surgical and post-traumatic acute pain

It is also contraindicated in patients who have a cardiac pacemaker or are pregnant.

The Neubie is most commonly used in combination with the NeuFit Method, which uses techniques from functional neurology, physical therapy, and other disciplines to maximize the impact of the Neubie and enhance treatment outcomes.

Clinicians have been able to use the NeuFit Method and the Neubie Device to help patients recovering from:

  • Plantar fasciitis
  • Ankle sprain
  • Shin splints
  • Knee ligament injury
  • Jumper’s knee
  • Hamstring strain
  • Pulled groin
  • Strained quad or hip flexor
  • Back pain
  • Neck pain
  • Rotator cuff injury
  • Shoulder impingement
  • UCL strain
  • Tennis elbow
  • Epicondylitis
  • Carpal tunnel
  • Trigger finger
  • Arthritis
  • Swelling and lymphedema
  • Other strained or torn muscles
  • Chronic pain
  • Recovery from orthopedic surgery

Clinicians have also seen success using the NeuFit Method to help patients with neuromuscular re-education and regaining function lost due to:

  • Stroke
  • Spinal Cord Injury
  • Traumatic Brain Injury
  • M.S.

…And other neurological injuries or diseases.

After helping people recover from their initial injury, many practitioners also use the NeuFit Method and Neubie Device to help patients and clients return to fitness or sports performance training, supporting a sustainable and efficient regimen that often helps them achieve results faster and safer than traditional training.

The Neubie is not a TENS unit. Part of what makes the Neubie unique is the fact that it utilizes direct current and its other technical specifications.

By using direct current (DC) rather than alternating current (AC), the Neubie maximizes the potential for neuromuscular re-education and improved neurophysiological function. When you turn up a TENS unit or other traditional e-stim device, the patient will typically have protective co-contractions that promote inefficient movement patterns and can limit the effectiveness of the intervention. With the unique waveform of the Neubie, you can minimize those protective contractions and provide higher levels of sensory, or afferent, input.

There is also some evidence that DC can promote tissue healing and repair. Whereas the AC signal in traditional devices creates electric fields that switch direction many times per second, direct current sustains an electric field in one direction for a longer period of time. This electric field can orient—and possibly increase—the activity of cells that repair and regenerate all types of tissues, including bone, muscle, and connective tissue.

Besides using direct current, the Neubie’s waveforms have been engineered to reduce resistance and irritation to the skin, along with the discomfort associated with electric charge accumulation (which often occurs with traditional direct current devices).

To read more about these concepts or review some of the scientific references that support our work, please check out our Science page.

To start with, we believe our technology and methods are revolutionary and are changing the game in physical therapy, chiropractic, athletic training, and related fields.

Other medical device companies may say that, too, so to fully answer the question we also have to go beyond the technology. NeuFit is a family-owned company that puts patients and clinicians before stockholders and cares deeply about supporting and educating all of our practitioners and patients. It’s about more than hitting quarterly earnings targets or a business opportunity — it’s a calling to be a part of something bigger than ourselves.

Because of that, we have regular mastermind calls and educational opportunities, we listen to our practitioners and use that feedback to drive innovation, and we will always go out of our way to help you have a positive experience.

There is an abundant amount of scientific research in regards to the effectiveness of the Neubie. For more information, please visit our science page.